Who we are
The Groutfather Tulsa provides information about tile and grout cleaning services in Tulsa and Green Country. Our website address is https://groutfathertulsa.com.
Information you provide
When you submit a quote request, we may collect your name, email address, phone number, service address, the type of cleaning you need, approximate square footage, project details, preferred contact method, and any photos you choose to upload. We use this information to review your project, respond to your inquiry, prepare a quote, and communicate with you about requested services.
Please do not submit payment card information or sensitive personal information through the quote form.
Photos and uploaded files
Photos you choose to upload are used to help us understand the tile, grout, or surface condition described in your request. Avoid including people, private documents, or details unrelated to the project. Photos may contain embedded location or device information. We do not present submitted project photos publicly as customer results without appropriate permission.
Cookies, analytics, and site operation
WordPress and our website service providers may use cookies or similar technologies to operate the website, protect forms, maintain security, and support site functionality. If analytics services are enabled, they may collect technical and usage information such as browser or device details, pages visited, and interactions with the website. You can manage cookies through your browser settings, although some site features may not work as intended if cookies are disabled.
Who processes information
Website hosting, form delivery, email delivery, security, and analytics providers may process information on our behalf as needed to operate the website and respond to your request. Information may also be disclosed when required by law, to protect the website and its users, or to address security and abuse concerns. We do not sell personal information submitted through our quote form.
How long we keep information
We retain quote requests and related communications for as long as reasonably needed to respond to inquiries, manage potential or completed services, maintain business records, resolve disputes, and meet applicable legal obligations. Website logs and security records may be retained for the period needed for operational and security purposes.
Keeping information secure
We use website and service-provider measures intended to protect information, but no method of online transmission or electronic storage can be guaranteed to be completely secure. Please avoid sending information that is not needed to evaluate your project.
Your choices and requests
You may contact us to ask about personal information you submitted, request a correction, or request deletion where applicable. Some records may need to be retained for legitimate business, legal, security, or recordkeeping purposes. We will take reasonable steps to verify a request before acting on it.
Children’s privacy
This website is intended for people seeking cleaning services and is not directed to children. Please do not submit personal information about a child through the quote form.
Changes to this policy
We may update this policy when our website, services, or information practices change. The current version will be posted on this page.
Contact us
For questions about this privacy policy or information submitted through the website, please use the Get a Free Quote page to contact us.